Privacy Policy for RealValue Infospace LLP Property Valuation App

Effective Date: 26-11-2024

RealValue Infospace LLP ("we," "our," or "us") values your privacy and is committed to ensuring the secure handling of data collected through the Property Valuation App ("the App"). This App is designed exclusively for internal use by authorized employees of RealValue Infospace LLP.

This Privacy Policy explains how we collect, use, protect, and handle your information in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), Apple App Store Guidelines, and Google Play Store Data Safety requirements.

1. Scope of Application

This App is strictly for internal use by authorized employees of RealValue Infospace LLP and is inaccessible to the general public. Unauthorized access or use is prohibited.

2. Information We Collect

Employee Information:

• Name
• Employee ID
• Login credentials (email and password)

Property Valuation Data (entered by employees):

• Name of the property owner
• Address of the property
• Email (if provided)
• Photographs of the property

Device and Usage Information:

• Device type and operating system to monitor and enhance app performance.

Location Data:

The App collects location data from employees’ devices to:

• Suggest the nearest tasks for efficiency in task assignments.
• Verify the location of the property being valued.

Location data is only collected while the App is in use and is securely transmitted and stored.

3. How We Use the Collected Information

We collect and process data to:

• Record property valuation details for operational purposes.
• Ensure regulatory and business compliance.
• Improve internal workflows and data accuracy.
• Enhance employee efficiency by suggesting nearby tasks.

We do not sell, rent, or share your data with third parties except when required by law or with your explicit consent.

4. Data Security

Secure Data Transfer:

All data entered into the App is securely transmitted to our servers using advanced encryption protocols (e.g., HTTPS and SSL/TLS).

Access Restrictions:

Only authorized employees with valid login credentials can access the App. Unauthorized access attempts are logged and monitored.

Data Protection Measures:

• End-to-end encryption for data storage and transfer.
• Role-based access controls to limit data visibility to authorized personnel.
• Regular audits of our systems to detect vulnerabilities and enhance security.

5. GDPR and Privacy Compliance

We are fully committed to protecting user privacy in line with GDPR and platform-specific data protection guidelines for iOS (Apple) and Android (Google). This includes:

• Transparent data collection and usage practices.
• Implementing robust measures to protect personal data.
• Allowing individuals to exercise their rights under applicable privacy laws.

6. Data Retention

Data entered into the App is retained only as long as necessary for operational and regulatory purposes. When no longer needed, data is securely deleted in accordance with our data retention policy.

7. Employee Responsibilities

Employees using the App are responsible for:

• Keeping their login credentials confidential.
• Ensuring the accuracy of data entered.
• Reporting suspected breaches or unauthorized access immediately.

8. Third-Party Services

If the App integrates with third-party services for secure data storage or processing, those services comply with all applicable data protection regulations and ensure data security and confidentiality.

9. Your Privacy Rights

As an internal-use App:

• Employees can request access to data they have entered.
• Employees can request corrections for inaccuracies.
• Data may be deleted upon request, subject to operational or legal requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Updates will be communicated through internal channels, and the effective date will be noted.

11. Contact Us

If you have questions or concerns about this Privacy Policy or the App’s data practices, please contact us:

• RealValue Infospace LLP
• Email: info@real-value.co.in
• Phone: +91 8828355969 / 8828405969

By using the App, you acknowledge and agree to this Privacy Policy, which incorporates GDPR and platform-specific guidelines for Android and iOS.