Legal
Privacy Policy
Last updated 2026-07-03
1. Information We Collect
When you submit the contact form on this Site, we collect the information you provide: your name, email address, subject, and message. If you accept analytics cookies, we also collect anonymous, aggregated usage data about how the Site is used (see "Cookies & Analytics" below). We do not knowingly collect any other personal information through this Site.
2. How We Use Your Information
Information submitted through the contact form is used solely to respond to your inquiry. Each submission is stored in our internal database and a notification is sent to our team so we can follow up with you. Analytics data is used in aggregate to understand how the Site is used and to improve its content and performance. We do not use your information for automated decision-making or profiling.
3. Cookies & Analytics (Consent & Compliance)
This Site uses Google Analytics to understand how visitors use it in aggregate (pages visited, approximate location, device type). In compliance with data protection laws (including the DPDP Act and GDPR), analytics tracking and associated cookies are strictly opt-in. Analytics cookies are set only after you explicitly accept them through the cookie banner shown on your first visit. If you decline, no analytics cookies are placed and your visit remains untracked. Your choice is stored locally in your browser, and you can change it at any time by clearing this Site's data in your browser settings, after which the banner will appear again.
4. Sharing & Disclosure
We do not sell, rent, or trade your personal information. We share it only with service providers who help us operate the Site — such as hosting and analytics providers, and Cloudflare Turnstile, which protects our contact form from automated spam — who are bound to process it only on our instructions, or where disclosure is required by law, regulation, or a valid legal process.
5. Data Storage & Retention
Contact form submissions are stored securely in our database for as long as reasonably necessary to respond to and keep a record of the inquiry, after which they are deleted or anonymized. Aggregated analytics data is retained in accordance with Google Analytics' standard retention settings.
6. Data Security
Real Value Infospace LLP is certified to ISO/IEC 27001:2022 (Information Security Management) and applies reasonable technical and organizational measures — including access controls and encrypted transmission — to protect information submitted through this Site. No method of transmission or storage is completely secure, but we work to protect your data in line with industry standards.
7. Your Rights
Subject to applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023, you may request access to, correction of, or deletion of the personal information you have submitted to us, or withdraw consent you have previously given, by emailing info@real-value.co.in. We will respond to verified requests within a reasonable timeframe.
8. Children's Privacy
This Site is intended for business audiences and is not directed at children. We do not knowingly collect personal information from children; if you believe a child has provided us personal information, please contact us and we will delete it.
9. Third-Party Links
The Site contains links to third-party websites and services, including YouTube (for embedded product videos, loaded only when you press play), Google Maps, app stores, and social media. Their privacy practices are governed by their own policies, which we encourage you to review.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates the latest revision, and material changes will be posted on this page.
11. Contact & Grievances
Questions, concerns, or grievances about this Privacy Policy or how your data is handled can be sent to info@real-value.co.in or by post to our registered office in Mumbai. We aim to acknowledge and address grievances promptly in accordance with applicable law.